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If you hear employees at IR-G, the Nashville-based hose and accessories distributor, talk about making toast, it’s not because they’re hungry. they’re refer- ring to a popular “toast Kaizen” video that explains lean manufacturing and continuous improvement concepts. Every new ir-G employee watches the video that demonstrates how to notice and eliminate waste in processes even as simple as making toast.

The objective is to remove unnecessary steps in a manufacturing, assembly, warehousing or administrative process that cost a business time and money.

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