If you hear employees at IR-G, the Nashville-based hose and accessories distributor, talk about making toast, it’s not because they’re hungry. they’re referring to a popular “toast Kaizen” video that explains lean manufacturing and continuous improvement concepts. Every new IR-G employee watches the video that demonstrates how to notice and eliminate waste in processes, even those as simple as making toast.
The objective is to remove unnecessary steps in a manufacturing, assembly, warehousing or administrative process that cost a business time and money.